What some of our customers are saying…
We can’t say enough good things about Fentress Builders, from Arianna the estimator, to Chris and Chad (and others whose names I’ve forgotten-sorry), project managers, to Gene and John and Ed and others who worked on four projects for us. We needed to rehabilitate a three bedroom, bath and a half, 1300 square foot house to get it ready to sell, as we were moving. I said at the beginning that I would give them more work if they did a good job on the initial project. We were, obviously, very pleased since we hired them three more times. Their pricing is fair and reasonable, the estimates were very thorough, the project managers explained what work would be done and how it was to be done, and the workmen were very courteous, professional and hard-working. If there was work that needed to be subbed out, they arranged for knowledgeable, skilled contractors to do the work. They even pointed out to us work that didn’t need to be done even though we thought it did. We were very impressed with the honest and straightforward manner in which they approached the jobs to be performed, and the timely manner in which the work was scheduled and completed. I would highly recommend them to anyone who needs this type work done.
Fentress Builders repaired a ceiling joist that cracked at a knot hole in the garage ceiling.They reinforced the beam and beefed up the area more. The workers also found a joist that was starting to sag and repaired that at a later date. I have used Fentress for other jobs and have never been disappointed with there work.I will use them in the future when the need arises.
Re-roofed, installed new gutters and a new garage door, replaced window screens, “combed” AC heat-exchanger. This was storm damage repair & was covered by homeowners insurance (about $13,000). As part of the project I also had Fentress caulk and paint the complete exterior (siding, trim, gutters, doors, shutters) and install two extra sets of shutters on side windows. This additional work was at my cost. From start to finish the assigned customer rep and the project manager assured everything was done as my wife and I wanted. It was done professionally and all our quality needs were met without delay. The project manager was present during key points of the work, and was very responsive to our questions and phone calls. We are extremely happy with the results – note this report is more than a year after the work was completed but the results are still almost like new today – quality material, quality work, lasting results.
Needed a heat shield in stalled or some other remedy for future ice damming problems. The company who installed the roof was completely unresponsive after attempts for them to remedy the situation after a year of asking for an estimate. So I called two other roofers and liked Fentress’s price and ideas the best. From Kevin the estimator to Chris the job manager I was most impressed by their responsiveness. Things were explained very well to me and except for an unexpected issue that was brought to their attention and remedied all went well. The heat shield is working fine and I just turned it on for the expected snow this weekend. All in all I would recommend and use this company again.
I had damage to my roof which resulted in interior damage due to hail. Arianna Applewhite review my situation and gave me an estimate of the work that was needed to be done. She explained in detail each description of work that needed to be done. Fentress (Chris Spencer and workers) removed/replaced my entire roof in one day. The interior damage repair (replaced ceiling, painting, replaced insulation) took 3 days. I was very satisfied with all of the workers. They were very polite and they communicated as to the process/progress of the work. Workers did a great job of cleaning upon completion of the work. After completion of the work there was a follow-up to inquire about my satisfaction of the work.
They installed a complete new roof. They worked with us to ensure the least inconvenience with material staging (blocking the garage) and picking up any debris that fell into the yard. The sales representative (Arianna) was very professional,knowledgeable and helpful. The project manager Garret was very attentive to our needs and managed the crews well. The project came in on budget as quoted. No big surprises. We are very satisfied with Fentress Builders.
I could not be more impressed by the attention to detail, quick service and professionalism of Fentress! Not only did my flooring project turn out even better than what I expected, they really cared about getting me exactly what I wanted and making sure every aspect of the job was done to exceed my expectations. They even went to great measures to get the exact flooring I wanted. I don’t know many companies that would go that great of length! The people of Fentress are their greatest assets. Every single person who came into my house was kind, respectful and worked really hard. I cannot recommend them enough!
Doug came out and evaluated our roof for hail damage that was noted in an inspection we had. He gave me honest feedback and wrote a letter stating what he observed which was contrary to the inspection report. Sometimes it’s hard to find integrity and this was definitely a welcomed experience. I will look to them for roofing needs in the future.
Our Service Offerings
All Insurance Repairs
Carpentry – Unfinished
Design and Build
Interior / Exterior Painting
Water & Smoke Damage